Frequently Asked Questions

Streetsoccerwear – Own the Street

We’re here to make your experience getting your gear as simple and enjoyable as the game itself. If you don’t find the answer you’re looking for regarding our breathable jerseys, our customer care team is just a message away!

1. Where do you ship? We ship exclusively within the United States. Unfortunately, we do not offer international shipping at this time.

2. Do you charge for shipping? Nope! Shipping is always free on all orders—no minimum purchase required to get your gear to your door.

3. How long will my order take to arrive? Your order typically arrives within 5–10 business days, broken down as:

  • Processing: 1–3 business days

  • Transit: 4–7 business days

  • Orders placed after 5:00 PM EST will begin processing the next business day.

4. Can I track my order? Yes! Once your jersey ships, you’ll get a confirmation email with tracking details. Please allow up to 48 hours for tracking updates to appear.

5. Can I change or cancel my order? If you need to make changes or cancel your order, contact us as soon as possible at support@streetsoccerwear.com. While we strive to help, changes cannot be guaranteed once processing begins.

6. What is your return policy? Returns are accepted within 30 days of delivery for items that are unused, unworn, and in their original packaging.

  • Return shipping costs are the responsibility of the customer if the return is due to ordering the wrong size or style.

  • Refunds will be processed within 10 business days after we receive and inspect your return.

  • For full details, please visit our Return & Refund Policy page.

7. What payment methods do you accept? We accept the following secure payment methods:

  • Visa, MasterCard, American Express (Amex), Discover, Maestro, Diners Club, JCB, and Union Pay.

8. Is my personal information safe? Absolutely! We use industry-standard SSL encryption to protect your data. For more details, please see our Privacy Policy.

9. Do you offer gift cards? Not yet, but we’re working on it! Stay tuned for upcoming digital gift cards—perfect for the ballers in your life.

10. How can I contact customer support? We’re here to help! Reach out anytime via:

Still have questions? We’re happy to assist! Contact us anytime to make your Streetsoccerwear experience as seamless as possible.